Xsparsh: How to Access, Use, and Benefit from This Smart Portal for Defence Civilian Employees

🛡️ What Is Xsparsh and Who Can Use It?

Xsparsh is an online platform launched by the Ministry of Defence (India) under the SPARSH (System for Pension Administration – Raksha) project. It is primarily built to streamline pension-related services for defence civilian pensioners and retired personnel.

Through the Xsparsh portal, pensioners can access real-time data, track disbursements, update details, and even lodge grievances — all from the comfort of their home. The platform enhances transparency, minimizes paperwork, and ensures pensioners have full visibility of their entitlements.

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🔑 Key Features of the Xsparsh Portal

• Access to pension payment information
  
• View and download monthly pension slips
  
• Submit life certificates digitally
  
• Update contact and bank details
  
• Raise and track grievances
  
• Download Form 16 and related documents
  
• Check status of PPO (Pension Payment Order)
  

This portal is especially helpful for senior citizens who may find traditional paperwork difficult or time-consuming.

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🖥️ How to Log In and Use Xsparsh

Here’s a quick walkthrough of how to access and navigate the Xsparsh system.

Step 1: Visit the Xsparsh Website

Go to the official SPARSH site:
👉 https://sparsh.defencepension.gov.in

Step 2: Click on ‘Login’

You’ll see this option at the top-right of the homepage. Click on it to proceed.

Step 3: Enter Your Credentials

Use your PPO Number or Login ID, along with your password. You can also choose the OTP login method for quick access via registered mobile number.

Step 4: Explore Dashboard Features

Once logged in, you’ll be able to:

• Download pension slips
  
• Update your profile
  
• Submit life certificate (Jeevan Pramaan)
  
• View disbursement history
  
• Check grievance status
  

Step 5: Log Out Securely

Always remember to log out, especially when using public devices.

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📱 Optional: Submit Digital Life Certificate via Xsparsh

You can submit your life certificate through Xsparsh without visiting a bank or pension office.

Here’s how:

1. Visit a nearby Jeevan Pramaan centre or use the Jeevan Pramaan app
   
2. Submit biometric authentication
   
3. Link the generated Pramaan ID to your SPARSH account
   
4. The status will update automatically in Xsparsh
   

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🧩 Common Issues and How to Solve Them

Issue	Solution
Forgot login credentials	Click “Forgot Password” or use OTP login
PPO not listed	Wait 24–48 hrs after registration or contact support
Portal not loading	Clear cache or switch to another browser
Life certificate not updating	Ensure correct Pramaan ID is used and linked

For technical support, use the SPARSH helpline: 1800-180-5325

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✅ Final Tips for Using Xsparsh Smoothly

• Keep your mobile number and email updated in the portal
  
• Bookmark the website for easy future access
  
• Submit your life certificate between Nov 1 – Nov 30 annually
  
• Download and save your monthly pension slips for recordkeeping
  

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📝 Final Thoughts

The Xsparsh portal makes pension management easier, faster, and more transparent for defence civilian retirees. With just a few clicks, you can access key information, submit certificates, and handle any pension-related concern from anywhere in India.

Don’t wait for long queues or delayed paperwork — log in today and take control of your pension experience with Xsparsh.