🛡️ What Is Xsparsh and Who Can Use It?
Xsparsh is an online platform launched by the Ministry of Defence (India) under the SPARSH (System for Pension Administration – Raksha) project. It is primarily built to streamline pension-related services for defence civilian pensioners and retired personnel.
Through the Xsparsh portal, pensioners can access real-time data, track disbursements, update details, and even lodge grievances — all from the comfort of their home. The platform enhances transparency, minimizes paperwork, and ensures pensioners have full visibility of their entitlements.
🔑 Key Features of the Xsparsh Portal
- Access to pension payment information
- View and download monthly pension slips
- Submit life certificates digitally
- Update contact and bank details
- Raise and track grievances
- Download Form 16 and related documents
- Check status of PPO (Pension Payment Order)
This portal is especially helpful for senior citizens who may find traditional paperwork difficult or time-consuming.
🖥️ How to Log In and Use Xsparsh
Here’s a quick walkthrough of how to access and navigate the Xsparsh system.
Step 1: Visit the Xsparsh Website
Go to the official SPARSH site:
👉 https://sparsh.defencepension.gov.in
Step 2: Click on ‘Login’
You’ll see this option at the top-right of the homepage. Click on it to proceed.
Step 3: Enter Your Credentials
Use your PPO Number or Login ID, along with your password. You can also choose the OTP login method for quick access via registered mobile number.
Step 4: Explore Dashboard Features
Once logged in, you’ll be able to:
- Download pension slips
- Update your profile
- Submit life certificate (Jeevan Pramaan)
- View disbursement history
- Check grievance status
Step 5: Log Out Securely
Always remember to log out, especially when using public devices.
📱 Optional: Submit Digital Life Certificate via Xsparsh
You can submit your life certificate through Xsparsh without visiting a bank or pension office.
Here’s how:
- Visit a nearby Jeevan Pramaan centre or use the Jeevan Pramaan app
- Submit biometric authentication
- Link the generated Pramaan ID to your SPARSH account
- The status will update automatically in Xsparsh
🧩 Common Issues and How to Solve Them
| Issue | Solution |
| Forgot login credentials | Click “Forgot Password” or use OTP login |
| PPO not listed | Wait 24–48 hrs after registration or contact support |
| Portal not loading | Clear cache or switch to another browser |
| Life certificate not updating | Ensure correct Pramaan ID is used and linked |
For technical support, use the SPARSH helpline: 1800-180-5325
✅ Final Tips for Using Xsparsh Smoothly
- Keep your mobile number and email updated in the portal
- Bookmark the website for easy future access
- Submit your life certificate between Nov 1 – Nov 30 annually
- Download and save your monthly pension slips for recordkeeping
📝 Final Thoughts
The Xsparsh portal makes pension management easier, faster, and more transparent for defence civilian retirees. With just a few clicks, you can access key information, submit certificates, and handle any pension-related concern from anywhere in India.
Don’t wait for long queues or delayed paperwork — log in today and take control of your pension experience with Xsparsh.
