🧾 Why Updating Your Mobile Number Is Important
Your registered mobile number with Indane Gas is used for booking confirmations, delivery alerts, subsidy updates, and more. If you’ve changed your phone number, it’s essential to update it in Indane’s system to continue receiving timely updates.
🔐 Prerequisites Before Mobile Number Change
Before you begin the update process, make sure you have:
- Your consumer number or registered LPG ID
- A valid proof of identity (only required offline)
- Access to your new mobile number (for OTP verification)
🌐 Method 1: Change Indane Mobile Number Online
You can easily update your number via the official Indane Gas portal. Here’s how:
Step 1: Visit the Indane Customer Portal
Go to https://cx.indianoil.in and click on “Sign In”.
Step 2: Log In or Register
If you haven’t registered, click on “New User” and sign up using your LPG ID. If you’re already registered, log in with your credentials.
Step 3: Navigate to Profile Settings
Once logged in, go to “My Profile” or “Update Personal Details”.
Step 4: Update Mobile Number
Enter your new mobile number and click “Send OTP”. Once you receive the OTP, enter it and confirm.
Step 5: Confirmation
You’ll see a message saying the number has been updated successfully. You may also get a confirmation SMS on your new number.
📲 Method 2: Change Mobile Number Through IVRS or SMS
If you prefer not to go online, try these options:
- IVRS: Dial the Indane Gas booking number for your region. Follow the automated voice prompts to update your mobile number.
- SMS Method: Some distributors allow updates via SMS. Contact your distributor for the format and shortcode.
🏢 Method 3: Visit the Distributor Office
If online methods don’t work, you can visit your Indane distributor in person.
Step 1: Locate Your Distributor
Find the address and contact details on your gas passbook or bill.
Step 2: Carry Valid Documents
Bring your gas consumer book, ID proof, and new mobile number details.
Step 3: Fill the Update Form
Ask for a mobile number update form, fill it out, and submit it along with your ID.
Step 4: Receive Acknowledgment
Once submitted, you’ll receive confirmation via SMS within a few days.
🧩 FAQs
Q: How long does it take for the new number to get updated?
A: Usually within 1–3 working days.
Q: Will I stop getting delivery updates during the update process?
A: No, you will continue to receive updates on the old number until the new one is active.
✅ Final Thoughts
Keeping your mobile number updated with Indane Gas ensures you never miss booking alerts, delivery confirmations, or subsidy messages. Whether you choose to do it online or offline, the process is simple and secure. For any issues, your local distributor is always available to assist.
